Returns & Exchanges

At Carroll's Irish Gifts, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for most items. If your Irish gift isn't quite right, you can return it in its original condition for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all tags and labels are attached to prevent damage during transit.

• 3.
  Ship the Parcel

  Affix the generated return label to your package and drop it off at your nearest authorized postal service or courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.